Supervisory Training: Transition, Survival and Success


  • October 2, 2012 - October 3, 2012
  • 8:00AM - 3:00PM

  • Supervisors occupy positions of critical importance to the overall accomplishment of an organization’s mission. Their proper training and preparation is critical to ensuring that they understand the important and, at times, unique role(s) that they must fulfill. Supervisors are the only individuals within an organization able to direct the work activities of subordinate staff, influence their behavior and attitudes toward the organization, while at the same time serving as the employees’ advocate in presenting their needs and perceptions to management. This dual role is, under the best of circumstances, a difficult and, at times, an unrewarding responsibility.

    This is a two day course. Participants must attend both days at the same location. Using lecture, small and large group exercises, and real work life examples, the participants develop a working definition of supervision, including the functions, responsibilities, roles, required knowledges and skills, ethics, and professional growth and development. Participants will also have an opportunity to self-assess their capabilities, using a number of self-assessment instruments during the two-day course.

    Workshop registration begins at 8:00 AM. Sessions run 9:00 AM—4:00 PM each day. Registration fee is $80.00 and includes workshop, breaks and lunch. For additional information, please contact Jordan Tingley or Nancy Orlowski at 717-541-4214 / email jtingley@ltltrainingpa.org or norlowski@ltltrainingpa.org

    ABOUT THE PRESENTER:

    Richard (Dick) Heil is the founder and President of The Curtis Group, a private consulting firm that specializes in human resource and management issues in public and non-profit organizations. Mr. Heil worked for the Commonwealth of Pennsylvania in a number of executive capacities for 31 years prior to his retirement in 1999.

    He served as the first Director of Personnel for the Department of Aging upon its creation in 1979 and was responsible for organizing the Department’s human resource operation and providing services to the Commonwealth’s county-based area agencies on aging.

    Prior to his retirement, Dick served as Director of Employee Relations and Development as well as Director of Personnel for the Pennsylvania Department of Public Welfare. As Director of Personnel, he directed the entire human resource operation for one of the largest public organizations in the country, with over 23,000 full time and 2,400 part time employees.

    Mr. Heil received his undergraduate degree from Muhlenberg College and his Masters in Governmental Administration from the Wharton School, University of Pennsylvania. He is a member of the International Public Management Association for Human Resources and has been recognized as a Certified Professional by IPMA-HR’s Public Human Resource Certification Council. Dick also received an Honorary Life Membership from IPMA-HR in recognition of his "outstanding contributions to the Association and to the Public Human Resources Profession". Mr. Heil has conducted training sessions on behalf of IPMA-HR for the Asian Development Bank in the Philippines, the Peoples’ Republic of China, the Government of Thailand, and most recently for the Iraqi Ministries of Interior and Defense. Dick is the former host of a of a weekly radio show on management consulting for the North American Broadcasting Company.

     

    DoubleTree by Hilton

    Pittsburgh-Monroeville Conference Center

    101 Mall Boulevard, Monroeville, PA 15146

     

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